By Lisa Batten Kunkleman
Today, in the midst of COVID-19 I experienced veterinary care at its finest. First thing this morning I received a call from our vet, Dr. Baron, telling me about kidney issues with Daisy Mae Kitty’s bloodwork from last week, back when life was nearly normal and their office was bustling with pets and people. We discussed the need for a recheck for her and for our dog Mandy who he also saw last week for her continuous pain and panting.
Our clinic sent out an email explaining options for our COVID-19 safety which included pretty much a pet drive-thru service. They offered Drop-off options, Low Contact Appointments, and Curbside Service for meds and food pickup. I chose the Low Contact Appointment where a tech would come outside and get animals from owners and the owners could choose to either leave the pet for a while or wait in the car until time to speak with the doctor. That could be a phone consult if desired.
What a concept! I walked my dog around outside so she could sniff everything as we waited for the tech to come fetch her and Daisy Mae, also known as Ninja Kitty since she doesn’t like to be held and disappears regularly. The tech offered to take the animals or we were all invited to go into a room if I was comfortable with that. I chose the room. Wow. We walked in and went straight to the examining room which was squeaky clean as always.
Mandy had blood drawn and Daisy tolerated having her blood pressure taken before the doctor came in to discuss our situation and possible steps to make things better. Our animals are old so they have health issues and I know they’ll likely continue but I left with a plan to improve their golden years.
Even with the craziness in our world right now, it’s a huge relief to know there are compassionate people ready to help ease pain and suffering for both pets and people. Health professionals deal with all kinds of medical needs that have to be tended, from oncologists providing lifesaving treatments, to orthopedists repairing broken bones, to speech therapists helping babies learn to eat. Not to mention emergency medical personnel on the front line. The world comes to a screeching halt in many ways, yet some things simply cannot do so without severe ramifications. Risk worth results is what I keep hearing.
That thing that I take for granted all the time, an open veterinary office didn’t have to be there for us. The fact that it was available was comforting beyond belief. I thank them for taking great pains to protect us all in these scary contagious times, yet being there as helping professionals. They almost made the world seem normal today.
My sincere thanks goes out to all those folks putting their own safety on the line for others. Hopefully, when life settles down, we will all remember those acts of kindness and pay them forward.